Best Rate Guarantee
Roatan Vacation Specials and Packages
When you book directly with Infinity Bay it assures that you’ll always get the best rate available. Here’s how it works:
- Book a using any Infinity Bay reservation channel (www.infinitybay.com, Telephone / email Reservations, or directly at a hotel).
- If within 24 hours of making your reservation, you find a lower hotel rate for the same type of villa booked and reservation dates, and submit a qualified guarantee form, we’ll match the rate and give you any of the following options:
- $100 / $50 drink coupon for La Palapa
- 10% Discount coupon for Tranquility Spa
- 25% Discount on your next booking
- Dinner for 2 coupon
- Welcome bottle of Champagne / Wine
- 2 Free roundtrips on West Bay – West End Water taxi
- $50 coupon at Seahorse Casino
- 20% discount on activities
Rate type Exclusions
The guarantee does not apply to the following rate types:
- Rates not publicly available, such as negotiated corporate, group rates or tour operators / wholesalers.
- Qualified discount rates including but not limited to Government/Military, Senior Rate, and authorized discounted rates for travel agents.
- Package rates that include room and other components such as travel, meal plans, and entertainment.
- Package or group add-on rates that extend the length of a stay.
- Rates negotiated for long stays.
- Rates available on auction websites. Ex: Groupon
The Comparison Rate must be bookable by the general public and be verifiable by Infinity Bay. If the Comparison Rate is offered through our webpage or reservations department, you must reserve that rate to qualify for the guarantee. Cancellation fee will not be charged.
Rate comparison will be made net of any taxes, gratuities, or any other fees associated with the room rate, and the Comparison Rate must still be available at the time Infinity Bay validates the claim. Rate disparities primarily attributable to fluctuations and/or differences in currency exchange rates are excluded from the guarantee.
Comparison Rates applicable to only a portion of your entire scheduled stay will not be honored; nor will they be valid for a multi-day stay if the total room cost of the stay is the same or greater than the total room cost through an Infinity Bay channel.
Void where prohibited by law. Infinity Bay reserves the right to modify or cancel the guarantee at any time without prior notice.