Terms & Conditions

  • Check-in time: 3 pm; Check-out time: 11 am. 
  • Rates are subject to change. 
  • Family Child Policy: Children under 2 stay free with an accompanied adult. 
  • Pet Policy: No pets allowed.
  • Extra Adult: USD 50.00 plus tax for an extra person per night
  • Crib: USD 10.00 plus taxes per night 
  • No Smoking allowed inside the rooms

 

Cancellation Policy

Our cancellation policies:

  • 75% refundable: If the cancellation is made a minimum of 21 days before your arrival date.
  • 50% refundable: If the cancellation is made between 20 to 14 days from the arrival date.
  • 0% refundable: If the cancellation is made between 13 to 1 day before the arrival date, with the flexibility of making a change of date in the next 12 months.

 

Deposit / Payment Policy 

A deposit of 50% is due at the time of the reservation. The remaining balance will be required at check-in.

 

Important Information

  • Promotional Rates: Specific promotional rates may have different policies, restrictions, and conditions. Please review the terms and conditions applicable to your reservation or selected promotion.

  • Refund Policy: Refunds are subject to the resort's cancellation policies. Please refer to our Cancellation Policy for more information. Refunds can take anywhere from 30 to 90 business days. Refund transactions are subject to the financial institutions and card issuers involved.

  • Reservation Changes: Rates and promotions are subject to availability and may change when rescheduling a reservation. The original rate or promotional offer is not guaranteed for the new dates.